Overview

Consolidated Domain Billing allows organizations to have different billing owners for workspaces while ensuring that only one person is billed for all paid workspaces within a verified domain.

Enabling Consolidated Domain Billing

To enable this feature, you must first claim and verify your domain:

1. Go to Settings > Domains.
2. Select your domain.
3. Click on a setting such as Groups.
4. Click Verify.

Once your domain is verified, enable Consolidated Domain Billing:

1. Navigate to Settings > Domains > [Your Domain].
2. Select Domain Admins > Primary Contact and Billing.
3. Toggle Consolidated Domain Billing on.

How It Works

When a Domain Admin enables Consolidated Domain Billing:

• All Group Workspaces owned by users with an email address matching the domain will be billed to the Primary Contact listed under Domain Admins.
• Individual workspace billing owners will no longer receive separate charges.

Best Practices

• When to Use It: If multiple billing owners exist in your organization but you want a single, consolidated bill.
• When to Avoid It: If you need to keep workspace billing separate for accounting or financial tracking purposes.
• Annual Subscription Considerations:
  • If you have an Annual Subscription, Consolidated Domain Billing will combine the amounts due for each Group workspace billing owner.
  • To maximize savings, the Primary Contact should also be the billing owner for all Group Workspaces.

FAQ

How do I take over the billing of a workspace with Consolidated Domain Billing enabled?

1. Toggle off Consolidated Domain Billing.
2. Take ownership of the workspace.
3. Toggle Consolidated Domain Billing back on.

Can I cover the bill for some workspaces but not others?

No, enabling this feature means you will be billed for all domain members who choose a subscription.